TERMS AND CONDITIONS

EDGARS CLUB TERMS & CONDITIONS (011125A):

1. Edgars Club is administered by Crave Rewards on behalf of Retailability (Pty) Ltd.
2. Joining via Edgars account:
   • Members authorise RCS to debit their RCS account with the agreed-upon amount on behalf of Edgars Club.
   • The initial membership fee will be debited to the following month's Edgars RCS account.
   • Membership fees will continue to be debited every month thereafter.
   • Benefits may not be charged to an Edgars account.
3. Joining via debit order:
   • Members authorise Retailability to debit their bank account with the agreed-upon amount on behalf of Edgars Club.
   • Debits will reflect on the selected bank account with “EDGARSCLUB” and the 7-digit membership number.
   • The membership fee will be deducted on the selected debit order date of each month for the duration of the contract. If the application date equals the selected payment date, the initial membership fee will be deducted on the chosen payment date of the next month from the bank account as chosen by the Edgars Club member when completing their e-mandate.
   • If the collection date of the instruction falls on a non-processing day (weekend or public holiday), the payment instruction will be debited on the business day directly prior to or following the non-processing day.
4. Joining via Payfast:
   • Members authorise Payfast to debit their chosen account with the agreed-upon amount on behalf of Edgars Club.
   • Debits will reflect with “PAYFAST*Edgars” as prefix.
   • The initial membership fee will be debited on the first of the following month.
   • If the collection date of the instruction falls on a non-processing day (weekend or public holiday), the payment instruction may be debited on the business day directly prior to or following the non-processing day.
5. Joining via up-front payment:
   • Members will pay the selected up-front amount and will be subscribed for the corresponding number of calendar months, commencing the month after payment is received.
   • Thereafter, members will be required to renew their membership on or before the last day of the last month of the subscription period in order for their membership to remain active, and for benefits to continue to be accessible.
   • Should the membership not be renewed, it will be cancelled.
6. Changes to membership:
   • Changes to membership tier - Provided a membership tier change is requested before close of business on the day before the selected billing date, the change will be effective from the 1st of the following month. The membership fee will be adjusted to the applicable, prevailing rate at the next billing date. Should the membership tier change request be made after the selected billing date, it will be effective from the 1st of the month thereafter. Downgrades may only be requested via the Edgars Club Customer Care once every 90 days.
     Up-front subscribers - Please purchase a new up-front membership in the final month of the existing subscription period. The membership change will be effective after the current subscription period ends.
   • Cancellation - Edgars Club must be contacted either telephonically or in writing via email for cancellations. Provided a cancellation is requested before close of business on the day before the selected billing date, the cancellation will be effective from the 1st of the following month. Should the cancellation be requested after the selected billing date, it will be effective from the 1st of the month thereafter. If the cancellation request is made after the selected billing date, no fee refund will be applicable. Members may not re-join Edgars Club for a period of 180 days subsequent to cancellation. Acceptance of new applications will be at the discretion of Edgars Club. Upon cancellation, access to all Edgars Club benefits will cease.
     Up-front subscribers: membership continues until the subscription term is completed. To resign prior to this, Edgars Club must be contacted either telephonically or in writing via email prior to close of business on the final working day of the month. Cancellation will be effective from the 1st of the month following the month that notice is given. A refund for the remaining fees will be calculated pro-rata and any refund due will be made within 10 working days. The refund will be subject to an administration fee, equivalent to one month's membership fees at the prevailing rate. Upon cancellation, access to all Edgars Club benefits will cease.
7. In the event of an Edgars Club membership fee default, the member will forfeit access to their Edgars Club benefits until such time as the membership fee is successfully collected within the same billing period, unless specified in benefit specific clauses. Edgars Club will not be liable for a refund for any loss due to benefits being inaccessible during any period of default. Members may only catch up on fees within the active billing period.
8. In the event of 3 consecutive Edgars Club membership fee defaults, the Edgars Club membership will be cancelled. Edgars Club will not be liable for a refund for any loss due to the membership being cancelled as a result. Please review point 6 regarding reactivation restrictions.
9. Benefits will take up to 24-hours to activate, unless otherwise specified. A welcome SMS or email containing the Edgars Club membership number will be sent upon activation.
10. Benefits may be utilised by the main member only, unless otherwise specified. Membership is not transferable. The main member minimum age is 18 years old.
11. Benefit partners reserve the right to change or withdraw benefits and discounts at any time. Members will have no claim against Edgars Club in this event.
12. Edgars Club benefit partners reserve the right to refuse benefits and discounts if membership is invalid.
13. Edgars Club shall not be held liable for any loss because of any benefits that are temporarily unavailable due to a technical or any other issue/s.
14. Edgars Club reserves the right to suspend or terminate a membership if there is any misconduct, wrongdoing or fraudulent use suspected or confirmed. Edgars Club will not be liable for any refunds whatsoever in the case of any suspension or termination.
15. New benefit partners may be added to the Edgars Club programme, in which event members will be advised via the website, email or SMS, and social media.
16. Membership fees will be adjusted annually.
17. An active Edgars Club membership is required for the full period of subscription to any benefit offers whereby a secondary membership subscription is required. These secondary membership fees will revert to full price should the Edgars Club membership be deactivated for whatever reason. Please review benefit specific terms regarding membership vs benefit validity.
18. Edgars Club processes and terms & conditions may be amended from time-to-time.
19. Certain benefits rely on the Edgars Club member's ID number and cellphone number being current and active. It is the responsibility of the member to advise Edgars Club telephonically or in writing of any changes to personal details. Edgars Club will not be held liable for any loss due to missing/incorrect/outdated personal details.
20. Individual benefit partner terms & conditions apply.
21. Failure to enforce any processes or terms & conditions in any instance will not imply the future lack of enforcement thereof.
22. Retailability has assumed the management and running of Edgars Club and takes responsibility for all obligations and liabilities effective from 1 October 2020.
23. The most current information will always be available at www.edgarsclub.co.za.